Tag: Supervisor

Harness the Power of Frontline Supervisors to Turn HR Policies into Performance Gains

Voir How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services One approach to creating a learning environment is to broaden the core responsibilities of frontline supervisors—beyond traditional duties of monitoring and administration to a set

Tagged with: , , ,

How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services

Liu, Xiangmin and Rosemary Batt (2010). How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services, Articles & Chapters. Paper 347. In response to evolving customer demands, many companies are adopting competitive strategies that emphasize innovation in products, processes, and

Tagged with: , , , , ,
Top