ROBERTS, Gary E. «Employee Performance Appraisal System Participation: A Technique that Works», Public Personnel Management, Spring 2003, vol. 32, numéro 1, p. 89-97 Main critiques to PA False degree of measurement accuracy Engenders dysfunctional employee conflict and competition Assigns an inordinate amount …

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COENS, T. & JENKINS, M. (2000) Abolishing Performance Appraisal: Why They Backfire and What to Do About It (Chapter 4: Coaching employees in the new workplace), San Francisco: Berrett-Koehler Pub., p. 73-114. Five primary tasks of coaching Guidance and direction …

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