Liu, Xiangmin and Rosemary Batt (2010). How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services, Articles & Chapters. Paper 347. In response to evolving customer demands, many companies are adopting competitive strategies that emphasize innovation in products, processes, and …

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Liu, Xiangmin and Batt, Rosemary (2010). How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services. Articles & Chapters, Paper 347. Along with the increased emphasis on workplace learning, evidence also is accumulating that organizations are …

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Brudan, A.(2010). Rediscovering performance management: systems, learning and integration, Measuring Business Excellence, Vol. 14, no. 1, pp. 109-123. Sources of tension in the field: The fragmented body of knowledge of performance management as a discipline Tension between the command and control …

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PwC (2007). Managing tomorrow’s people. 36 p. The Blue World Big company capitalism rules as organisations continue to grow bigger and individual preferences trump beliefs about social responsibility. This strategy has led to an increase in staff retention rates as …

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Towers Watson (2010). Strategy for growth. October 2010, 11p. In a just-completed survey of more than 700 companies in all regions of the world, finding and keeping talent was the biggest potential obstacle to achieving growth across virtually the entire …

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Woodman et al. 1993. Towards a Theory of Organizational Creativity. Academy of Management Review, vol 18. N.2 (avril 1993). Organizational creativity The creation of a valuable, useful new product, service, idea, procedure, or process by individuals working together in a …

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Bligh, M. C., Pearce, C. L., & Kohles, J. C. (2006). The importance of self- and shared leadership in team based knowledge work: A meso-level model of leadership dynamics. Journal of Managerial Psychology, 21(4), 296-318. doi: 10.1108/02683940610663105. Research on team …

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Picq, T. 1999. Manager une équipe de projet. Pilotage – Enjeux – Performance. Éd. d’Organisation. Introduction Gestion de projet Approche classique, l’accent est mis sur les outils et méthodes de structuration. Le management de projet Considération de la dimension humaines manquante à …

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Fabi, B., Lacoursière, R., Morin, M., & Raymond, L. (2010). Pratiques de gestion des ressources humaines et engagement envers l’organisation. Gestion, 34 (4), 21-29. Un période de transition démographique au cours des prochaines années qui vera un déclin de la …

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Katzenbach, J. R., & Smith, D. K. (1993, March-April). The Discipline of teams. Harvard Business Review , 111-120. Real teams that perform, not amorphous groups that we call teams because we think the label is motivating and energizing. Teams and …

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