Liu, Xiangmin and Batt, Rosemary (2010). How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services. Articles & Chapters, Paper 347. Along with the increased emphasis on workplace learning, evidence also is accumulating that organizations are …

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Brudan, A.(2010). Rediscovering performance management: systems, learning and integration, Measuring Business Excellence, Vol. 14, no. 1, pp. 109-123. Sources of tension in the field: The fragmented body of knowledge of performance management as a discipline Tension between the command and control …

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PwC (2007). Managing tomorrow’s people. 36 p. The Blue World Big company capitalism rules as organisations continue to grow bigger and individual preferences trump beliefs about social responsibility. This strategy has led to an increase in staff retention rates as …

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Barrett, F. CODA: Creativity and Improvisation in Jazz and Organizations: Implications for Organizational Learning. Organization Science, vol. 9, n. 5. (sept-oct. 1998). Pp. 605-622. We must simply act, fully knowing our ignorance of possible consequences. Kenneth Arrow, economist I think …

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Picq, T. 1999. Manager une équipe de projet. Pilotage – Enjeux – Performance. Éd. d’Organisation. Introduction Gestion de projet Approche classique, l’accent est mis sur les outils et méthodes de structuration. Le management de projet Considération de la dimension humaines manquante à …

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Hatchuel, A., P. Le Masson et B. Weil.. (2002). De la gestion des connaissances aux organisations orientées conception UNESCO KM white paper. La gestion des compétences, un symptôme ou un remède? La naissance récurrente d’acteurs développant un nouveau domaine d’expertise …

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Cohen, W. et D. Levinthal.  1990.  «Absorptive capacity: a new perspective on learning and innovation».  Administrative Science Quarterly, 35, p. 128-152. March and Simon (1958:188) suggested that most innovations result from borrowing rather than invention. The ability to evaluate and …

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Lisa G.A. Beesley, Chris Cooper, 2008, Defining knowledge management (KM) activities: towards consensus, Journal of Knowledge Management, Vol.12, Issue: 3, pp. 48-62 Knowledge is a fundamental antecedent to innovation. Polanyi suggested the tacit (implicit)/explicit dichotomy: Tacit: knowledge that is intensely …

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March, J.  1991.  «Exploration and exploitation in organizational learning», Organization Science, Vol. 2, N. 1, p. 71-87. The Exploration / Exploitation Trade-off Information about the distribution is accumulated over time, but choices must be made between: Gaining new information about …

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