Tag: Influence

How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services

Liu, Xiangmin and Rosemary Batt (2010). How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services, Articles & Chapters. Paper 347. In response to evolving customer demands, many companies are adopting competitive strategies that emphasize innovation in products, processes, and

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The importance of self- and shared leadership in team based knowledge work: A meso-level model of leadership dynamics

Bligh, M. C., Pearce, C. L., & Kohles, J. C. (2006). The importance of self- and shared leadership in team based knowledge work: A meso-level model of leadership dynamics. Journal of Managerial Psychology, 21(4), 296-318. doi: 10.1108/02683940610663105. Research on team

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