Liu, Xiangmin and Batt, Rosemary (2010). How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services. Articles & Chapters, Paper 347. Along with the increased emphasis on workplace learning, evidence also is accumulating that organizations are …

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PwC (2007). Managing tomorrow’s people. 36 p. The Blue World Big company capitalism rules as organisations continue to grow bigger and individual preferences trump beliefs about social responsibility. This strategy has led to an increase in staff retention rates as …

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