Tag: Control

Rediscovering performance management: systems, learning and integration

Brudan, A.(2010). Rediscovering performance management: systems, learning and integration, Measuring Business Excellence, Vol. 14, no. 1, pp. 109-123. Sources of tension in the field: The fragmented body of knowledge of performance management as a discipline Tension between the command and control

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Abolishing Performance Appraisal: Why They Backfire and What to Do About It

COENS, T. & JENKINS, M. (2000) Abolishing Performance Appraisal: Why They Backfire and What to Do About It (Chapter 4: Coaching employees in the new workplace), San Francisco: Berrett-Koehler Pub., p. 73-114. Five primary tasks of coaching Guidance and direction

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