Katzenbach, J. R., & Smith, D. K. (1993, March-April). The Discipline of teams. Harvard Business Review , 111-120. Real teams that perform, not amorphous groups that we call teams because we think the label is motivating and energizing. Teams and …

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Definitions Growth mindset Believe that abilities are like muscles, they can be built up with practice. They tend to accept more challenges despite the risk for failure and accept criticism more readily.  (Dweck) Fixed mindset Believe that their abilities are …

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KANE, Kimberly, F. «Situational Factors and Performance: an Overview» Human Resource Management Review, vol. 3, numéro 2, p. 83-103. Identification of situational factors that limit performance Situational factors were seen as moderators of the relationship between individual differences variables. They …

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ROBERTS, Gary E. «Employee Performance Appraisal System Participation: A Technique that Works», Public Personnel Management, Spring 2003, vol. 32, numéro 1, p. 89-97 Main critiques to PA False degree of measurement accuracy Engenders dysfunctional employee conflict and competition Assigns an inordinate amount …

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COENS, T. & JENKINS, M. (2000) Abolishing Performance Appraisal: Why They Backfire and What to Do About It (Chapter 4: Coaching employees in the new workplace), San Francisco: Berrett-Koehler Pub., p. 73-114. Five primary tasks of coaching Guidance and direction …

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SILVERMAN, Stanley B. et MULLER, Wendy M. «Assessing Performance Management Programs and Policies», Performance Management: Putting Research into Action, Jossey-Bass Editors, États-Unis, 2009, chapitre 15, p. 527-554. Often, the PMS consists of only an annual performance evaluation that is used …

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