A practitioner’s guide to nudging

Ly, Kim, Nina Mazar, Min Zhao, and Dilip Soman (2013) A practitioner’s guide to nudging. Rotman School of Management. While a significant change in economic outcome or incentives is not a nudge, a nudge may serve to highlight an economic incentive. An organizing framework Share characteristics that can be classified across four different dimensions: Boosting… Continue reading A practitioner’s guide to nudging

Innovation and ‘Nudge’ Economics – New Policy Frontiers

Nudge Behavioural economics integrate psychology and sociology into economics. It is based on empirical research rather than casual observation about human behaviour. People frequently make poor decisions in situations that involve: complicated calculations risk and uncertainty tradeoffs between present and future We use two distinct systems in decision making: the Automatic system: used for quick,… Continue reading Innovation and ‘Nudge’ Economics – New Policy Frontiers

2014 Accessibility Summit

Opening plenary Possibility needs intention and action to become probability @richdonovannyc “Make no mistake, it’s about justice, that’s where the fire comes from. ” A business case is rational, but you need the drive It takes its power when it becomes OUR story, when it becomes about all of us “Doubt is a lack of… Continue reading 2014 Accessibility Summit

Nudge

Thaler, Richard H. and Cass R Sunstein (2009) Nudge: Improving decisions about health, wealth, and happiness. Penguin Books, 320 p. Choice Architect: Has the responsibility for organizing the context in which people make decisions. There is no neutral design Libertarian Paternalism Libertarian: makes policies that maintain or increase freedom of choice, liberty-preserving. Paternalistic: influencing choices… Continue reading Nudge

Harness the Power of Frontline Supervisors to Turn HR Policies into Performance Gains

Voir How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services One approach to creating a learning environment is to broaden the core responsibilities of frontline supervisors—beyond traditional duties of monitoring and administration to a set of performance-oriented tasks that identify, assess, and develop the competencies of their employees and align… Continue reading Harness the Power of Frontline Supervisors to Turn HR Policies into Performance Gains

Alternative Approaches for Studying Shared and Distributed Leadership

Fitzsimons, D., K. T. James, et D. Denyer (2011). “Alternative approaches for studying shared and distributed leadership.” International Journal of Management Reviews 13: 313-328. Further, differing expectations and specialized expertise of knowledge workers in the post-industrial era may also contribute to the emergence of shared leadership (Carson, Tesluk et Marrone, 2007; Cox, Pearce et Perry,… Continue reading Alternative Approaches for Studying Shared and Distributed Leadership

How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services

Liu, Xiangmin and Rosemary Batt (2010). How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services, Articles & Chapters. Paper 347. In response to evolving customer demands, many companies are adopting competitive strategies that emphasize innovation in products, processes, and technologies. These strategies, in turn, have enhanced the demand for workplace learning because employees need to… Continue reading How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services

Servant leadership: Development of a multidimensional measure and multi-level assessment

Liden, Robert C., Wayne, Sandy J., Zhao, Hao and Henderson, David (2008). Servant leadership: Development of a multidimensional measure and multi-level assessment. The Leadership quarterly, Vol. 19, pp. 161-177. Introduction With confidence shaken in business leadership, interest has been increasing in the development of leaders who set aside self-interest for the betterment of their followers and organizations (Boyatzis… Continue reading Servant leadership: Development of a multidimensional measure and multi-level assessment

Best practices in servant leadership

Wong, Paul T. P. and Davey, Dean (2007). Best practices in servant leadership. Servant Leadership Roundtable, Regent University – School of Global Leadership & Entrepreneurship The nature of both work and the workplace has changed drastically (Billett, 2006). The focus of leadership needs to be shifted from process and outcome to people and the future. The… Continue reading Best practices in servant leadership

Development of the servant leadership assessment instrument

Dennis, Robert S. and Mihai Bocarnea (2005). Development of the servant leadership assessment instrument. Leadership & Organization Development Journal, 26, 7/8, pp. 600-615. Transformational leadership shows leaders focused on the organization, and is insufficient to explain behavior that is altruistic in nature, or follower-focused; thus servant leadership theory, which is follower focused, explains such behaviors. –… Continue reading Development of the servant leadership assessment instrument