Nudge Behavioural economics integrate psychology and sociology into economics. It is based on empirical research rather than casual observation about human behaviour. People frequently make poor decisions in situations that involve: complicated calculations risk and uncertainty tradeoffs between present and …

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Thaler, Richard H. and Cass R Sunstein (2009) Nudge: Improving decisions about health, wealth, and happiness. Penguin Books, 320 p. Choice Architect: Has the responsibility for organizing the context in which people make decisions. There is no neutral design Libertarian …

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Voir How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services One approach to creating a learning environment is to broaden the core responsibilities of frontline supervisors—beyond traditional duties of monitoring and administration to a set …

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Fitzsimons, D., K. T. James, et D. Denyer (2011). “Alternative approaches for studying shared and distributed leadership.” International Journal of Management Reviews 13: 313-328. Further, differing expectations and specialized expertise of knowledge workers in the post-industrial era may also contribute …

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Liu, Xiangmin and Rosemary Batt (2010). How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services, Articles & Chapters. Paper 347. In response to evolving customer demands, many companies are adopting competitive strategies that emphasize innovation in products, processes, and …

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Liden, Robert C., Wayne, Sandy J., Zhao, Hao and Henderson, David (2008). Servant leadership: Development of a multidimensional measure and multi-level assessment. The Leadership quarterly, Vol. 19, pp. 161-177. Introduction With confidence shaken in business leadership, interest has been increasing in …

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Wong, Paul T. P. and Davey, Dean (2007). Best practices in servant leadership. Servant Leadership Roundtable, Regent University – School of Global Leadership & Entrepreneurship The nature of both work and the workplace has changed drastically (Billett, 2006). The focus …

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Dennis, Robert S. and Mihai Bocarnea (2005). Development of the servant leadership assessment instrument. Leadership & Organization Development Journal, 26, 7/8, pp. 600-615. Transformational leadership shows leaders focused on the organization, and is insufficient to explain behavior that is altruistic in …

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